How do I purchase your software? What delivery options do I have?
You can use your Credit Card, PayPal, wire transfer, Check (for US only). All these options are available when you order a product from our website. All software from our website is downloadable, but you can also order the 4Team BCD that contains installation files and Documentation, which are sent by regular mail.
Do you provide a discount for Non-Profit Organizations?
Yes, we do. Send us your NPO statement of exemption by faxand indicate the name of the actual purchaser and his/her email address, where we can send the Promo Code that will generate the discount.
I'm not a PC professional. Can I get help to install and tune-up the trial?
Yes, you can get a free phone, email and LiveChat Help support in order to install and tune-up the program properly. Please check the Supportpart of our Online Help.
The 14-day trial version does not require any activation. If you do get this message immediately after installing, contact our support for help.
Please refer to 4Team support by email or live chat.
I just purchased the program but still don’t have the Activation Code.
We email Activation Codes within 24 hours after the purchase. But on workdays we usually send Activation Codes within 1 hour. Please send us an email or call us if you don't receive it within this period.
Please send us an email or call us after the purchase, and we will send you the new Activation Code.
How do I update from the previous product version to a new one?
You must uninstall the previous version (go to Control Panel->Add\Remove programs list) and download and install the new one.
Must I have administrator's privileges for windows user account if I want to install Product?
Administrative privileges are not necessary, but recommended.
Please send us the extension requests to support@outlook4team.com. Please provide your name, phone number, your team size and describe the purpose of extension.
This type of message appears when signature text you want to copy to a new Contact form is not selected. So, first of all you must select the signature text and only then on the Actions or Edit menu, click Signature2Contacts.
If there are several phone numbers in the signature and their type is not noted, Signature2Contacts automatically fills in only the first one of them. You can manually fill in the second phone number to the appropriate field.
Yes, as the detection of information is case-insensitive in Signature2Contacts.
No. In this case you must use Signature2Contacts toolbar or Signature2Contacts menu item.
I want to clear my contact form, but Clear button on the toolbar is disabled. Why?
Clear button can be disabled because you are trying to clear the form of a contact that already exists. Clear function is available only in the case of yet unsaved contact.
By default Contact form body is cleared after saving a contact. To change this setting, on the Tools menu, point to 4Team Options, and then click Signature2Contacts. In Signature2Contacts Options form clear the Clear signature text in Contact form body after saving check box, to save signature information along with contact information.
By default signature text color formatting in Contact form body is removed after saving a contact. To change this setting, on the Tools menu, point to 4Team Options, and then click Signature2Contacts. In Signature2Contacts Options form clear the Remove signature text color formatting in Contact form body after saving check box and the color formatting then won’t be removed.
Yes, it is. On “To Field” submenu there is Other field submenu, where all possible fields of Contact form are listed. You certainly will find the Profession field in there.
You can add Initials fields in “To Field” submenu. You can do it on Signature2Contacts Options form: press Add… to open Add field(s) form and in the given list of all possible fields, find and then click the Initials field.
I accidentally closed my Signature2Contacts toolbar. How can I turn it on again?
To turn on Signature2Contacts toolbar, on the View menu point to Toolbars, and then click Signature2Contacts. Remember, that this toolbar is only accessible from the Contact form.